Infonova has 20 years experience and a proven track record in delivering complex SW solutions to telcos and media companies. To achieve our high quality results we not only have state-of-the-art Demo-, Test- and Integration Labs, we also have many employees with high-level certifications in different business and technology areas, e.g.:
- ITIL service managers
- Oracle certified specialists
- Cisco certified engineers and professionals
- SUN and IBM certified engineers
- JAVA certified programmers
- SCRUM Masters
- ISTQB Certified Test skills
- TMF NGOSS eTOM and SID Certifications
- Agile Software Development
Our commitment is to help our clients respond to market changes and to minimize costs. We design our solution so that processes and business rules can be adapted to satisfy commonly-required business flexibility. Product and Service configuration are examples of in-built flexibility of the platform. However complete flexibility cannot be pre-built into our solution. Therefore our approach to support business agility is through the way we build and deploy solutions. The modular solution architecture and agile development methodologies and delivery process enables new releases to be quickly deployed from a library of core and customized components. Incremental platform enhancements can then be readily supported to facilitate the business agility of our clients.
- Continuous Integration and Testing
Infonova strives to deliver well-tested defect-free solutions. Our ISTQB certified testers are completely integrated within the agile Development Centre to ensure that our full development and delivery lifecycles are qualitatively tested – from solution conception to production system maintenance. The Infonova solution is built upon fully automated unit-test, process-test and regression-test frameworks. This greatly improves test efficiency and radically reduces the risk associated with introducing change in the system. Infonova also offers ISTQB expert level certified test consultancy and support. When you plan to introduce change to your system, we can support your business by helping to define your test strategy, test concept and test plan. Our testing center expertise can work with you to ensure that your system changes do not go untested, thereby reducing the risk of unexpected failure.
- 7*24 Support and Operations
Infonova not only delivers its proven BSS package; also leading professional services are provided to customize, integrate and maintain our solution. Infonova's Support and Operations Center is based in Graz/Austria and provides an ITIL based 7*24*365 team to assists our clients worldwide. Our support services are structured to grant the right support for your business. We offer an extensive range of services that can be further enhanced and tailored to meet our clients need. This can start with preventive support as a part of quality assurance to avoid predictable impairments and to maximize the availability of the system, and lead to remote support where the system will be checked periodically to identify potential capacity and availability bottlenecks.
